For Mail-in Returns:
Repack the item in its original box.
Include invoice (or a photocopy) with the item(s) you are returning and the reason for your return.
Consider insuring your package in case it is lost or damaged in transit. The Bug’s Ear cannot be responsible for items that do not arrive at our store.
Mail your return with the appropriate postage to:
The Bug’s Ear
912 North Dixie Avenue
Elizabethtown, KY 42701
We take great pride in our products and hope you are delighted with your purchase from The Bug’s Ear. Items purchased online may be returned within 15 days from the date of delivery. Non-sale merchandise in new or unused condition may be returned with your receipt up to 15 days from the purchase date for a full refund (less shipping costs and surcharges). Sale items and seasonal items may not be returned. Credit will be issued to the card on which the original charge was billed, provided items returned meet specifications previously stated.